Automate Customer Support
with Human-Like AI-Customer Support Chat Assistants

At Codalien AI, we understand that exceptional customer support goes beyond quick responses—it’s about creating meaningful interactions. Our Human-Like AI Customer Support Executives leverage advanced artificial intelligence and natural language processing to deliver seamless, engaging, and personalized customer experiences that foster loyalty and satisfaction.

Key Features of
Codalien’s Virtual AI Assistants

At Codalien Technologies, we are proud to offer a suite of AI virtual assistants powered by our specialized Large Language Model (LLM), designed to optimize business operations and enhance customer interactions. Key features include:

  • (i) Specialized LLM Features:

    Robust Error Detection: Our AI virtual assistants excel in identifying and correcting spelling mistakes, grammar errors, and partial messages, ensuring clear and accurate communication with users.

    Low-Cost Operation: Developed from scratch, our LLM runs efficiently on standard hardware, keeping operational costs low while easily scaling to meet your business needs.

    Highly Secure and Long-Term Support: Enjoy peace of mind with long-term bug fixes, ongoing support, and regular security patches, all while maintaining full control over your AI model.

    Data Isolation: Our assistants ensure sensitive information is only accessible to authorized users through role-based data isolation, enhancing security and compliance.

    High Accuracy: Our LLM guarantees 100% accurate business statistics by relying on internal data resolution and dynamic parameter calls, without using augmented data.

    Large Context Handling: Our AI virtual assistants' ability to manage extensive conversational histories enables them to generate contextually relevant responses, enhancing user experience.

  • (ii) Multi-Channel Capabilities:

    WhatsApp Business API: Seamlessly integrate your services into WhatsApp for direct customer interactions and support.

    Web Chat Interfaces: Offer real-time chat support directly on your website to engage visitors and answer inquiries.

    APIs for Integration: Easily connect our AI solutions with existing systems and applications to enhance functionality.

    Mobile App SDK: Incorporate our AI capabilities into your mobile applications for an enriched user experience on the go.

  • (iii) Advanced Configurable Core:

    SOP-Driven Process Specification: Streamlining setup for AI applications tailored to your business needs.

    Trainer AI: Assisting in the customization and training of your virtual assistants.

    Advanced API Engines: Enabling seamless integration with third-party platforms.

    Self-System Data & API Discovery: Simplifying data management and usage.

    Advanced Workflow Managers: Supporting both code-based and no-code solutions for efficient operations.

  • (iv) Low-Cost Deployment Options:

    On-Premises: Deploy within your organization’s infrastructure for complete control.

    Data Centre: Utilize your dedicated data center for enhanced security.

    Cloud: Host on any cloud platform that meets your needs.

    SecureLLMCloud: Benefit from our cost-effective AI deployment solution for efficient operations.

How Does
It Work?

talentIntegration:

Our Human-Like AI Customer Support Executives seamlessly integrate with your existing customer support platforms and CRM systems for a hassle-free deployment.

talentTailored Training:

We collaborate with you to train our AI on your unique products, services, and customer interactions, ensuring relevant and accurate support.

talentDeployment Across Channels:

Once trained, our AI executives are deployed across your preferred communication channels, ready to engage and assist your customers.

talentOngoing Monitoring and Improvement:

Our team continuously monitors AI interactions, gathering data to refine and enhance the AI’s capabilities, ensuring optimal performance.

How Does Our AI-Virtual
Assistant Stand
Out From Traditional
AI-Chatbots?

  • Better User Intent Recognition for accuracy in assistance.

  • Empowers Business Managers to manage operations & automate workflows.

  • Common Interfaces for All Users.

  • Personalized Message Delivery.

  • Saves Time & Resources.

  • Best Return On Investment.

Book Your
Demo Today!

Ready to power your business with our AI virtual assistants and get the mundane tasks done at the tip of your fingers? Schedule your personalized demo now and discover the transformative power of Codalien Technologies!

Contact Us